Redmi K20 Flipkart Teaser Released Ahead of India Launch, Redmi K20 Pro Expected Alongside

Redmi K20 has now been listed on Flipkart, and the listing reiterates that the phone is set to launch on July 17. The dedicated Flipkart listing suggests that the phone will be available on the e-commerce site, and the page teases a few features of the phone as well. The phone is teased to confirm an AI triple camera setup, an in-display fingerprint sensor, a pop-up selfie camera setup, a Snapdragon processor, an Aura Prime design, and more. The Redmi K20 series was launched in China in May with Redmi K20 and Redmi K20 Pro in tow, and has been teased to arrive in India for a while now.

Flipkart now has a dedicated page teasing the Redmi K20 series. The listing confirms that the phone will be available on the e-commerce site, and it should presumably be available on Mi.com as well. The phone was launched in China in May, and the Mi 9T rebranded global variant arrived in Spain last month. The company has decided to launch the Redmi K20 in India, instead of the global Mi 9T variant. The Redmi K20 Pro should also be launched alongside the Redmi K20 in India.
Redmi K20, Redmi K20 Pro price in India (expected)

The Redmi K20 Pro was launched in China in multiple variants, and its price in China is set at CNY 2,499 (roughly Rs. 24,900) for the base variant of 6GB RAM + 64GB storage configuration. The 6GB RAM + 128GB storage model carries a price tag of CNY 2,599 (roughly Rs. 25,900), whereas the 8GB RAM + 128GB storage option is priced at CNY 2,799 (roughly Rs. 27,900). There is also the top-of-the-line 8GB RAM + 256GB storage variant that is priced at CNY 2,999 (roughly Rs. 29,900) in the Chinese market.

In contrast, the Redmi K20 price in China starts at CNY 1,999 (roughly Rs. 19,900) for the 6GB RAM + 64GB storage variant, while its 6GB RAM + 128GB storage model and 8GB RAM + 256GB storage model are priced at CNY 2,099 (roughly Rs. 20,900) and CNY 2,599 (roughly Rs. 25,900), respectively.

The phones' price in India are yet to be announced, it is safe to expect that both phones will come at a price similar to what was announced in China. Xiaomi's got a historical record of deciding compelling prices of its smartphones in the country.
Meanwhile, Xiaomi has revealed that it will open pre-bookings for Redmi K20-series phones on July 12.
Redmi K20 Pro, Redmi K20 specifications

On the specifications front, the Redmi K20 Pro and Redmi K20 both feature a 6.39-inch full-HD+ (1080x2340 pixels) AMOLED panel with 19.5:9 aspect ratio and 91.9 percent screen-to-body ratio. There is also an in-display fingerprint sensor on both phones. However, the Redmi K20 Pro additionally has hardware DC dimming support.

Under the hood, the Redmi K20 Pro is powered by the Snapdragon 855 SoC, paired with Adreno 640 GPU and up to 8GB of RAM. The Redmi K20, on the other hand, has the Snapdragon 730 SoC.

The Redmi K20 Pro also has an AI-powered triple rear camera setup that houses a 48-megapixel Sony IMX586 primary sensor with an f/1.75 lens, a 13-megapixel secondary sensor with a wide-angle lens, and a third 8-megapixel sensor with an f/2.4 lens. There is 20-megapixel pop-up selfie camera onboard as well.

Distinctly, the triple rear camera setup of the Redmi K20 has a 48-megapixel Sony IMX582 primary sensor. The Redmi K20 Pro and Redmi K20 both have up to 256GB of onboard storage.

Connectivity options on both phones include Wi-Fi 802.11ac, Bluetooth v5.0, GPS/ A-GPS, NFC, USB Type-C, and a 3.5mm headphone jack. They also pack a 4,000mAh battery. The Redmi K20 Pro particularly has 27W fast charging support, while the Redmi K20 has 18W fast charging.

Flipkart vs Amazon: Consumer complaints on the rise as sales go up

The share of e-commerce complaints of the total NCH complaints is set to jump from 18% in September to 20% this month. Flipkart and Amazon have registered the maximum complaints.

The festive season sales spearheaded by e-commerce giants Amazon and Flipkart registered higher sales than last year. However, what also on the rise are consumer complaints. Since the past year, the e-commerce sector has seen the highest number of consumer complaints on the National Consumer Helpline (NCH) among all sectors, including telecom and banking. It is, moreover, set to spike in October because of the sales, a report in The Economic Times mentioned.

The share of e-commerce complaints of the total NCH complaints is set to jump from 18% in September to 20% this month. Flipkart and Amazon have registered the maximum complaints, as mentioned in the daily.  

In September, consumer complaints surged by 22% over last year, forming 18% of the total 47,000 NCH complaints. It means that the e-commerce sector registered 8,500 complaints, which is a rise from 6,908 complaints that were registered last September, when the sales were held.

There were 1,236 complaints against Flipkart, while Amazon saw 1,052 complaints between September 14 and October 15. Paytm Mall saw 765 complaints and Snapdeal saw over 400. According to the daily, Flipkart said that the number is actually 1,125, out of which 35% were queries.

It must be noted that the figure is rather negligible considering that there are about 1.2-1.3 million e-commerce shipments in a day. It must, however, be kept in mind that many consumers complain to the company directly or through social media and not through the helpline.

There have been 4,700 complaints in the first 15 days of October but is likely to increase because of the sales. Last October, the number was 8,944.

Experts believe that this spike could also be because Indian e-commerce is experiencing a surge in the number of first-time online shoppers. There could be a mismatch between their expectation and experience.

Additionally, there is a strong menace of counterfeit products sold online. Two surveys had earlier this year pointed that one-third of e-commerce customers receve counterfeit products

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